Terms & Conditions

By using our services, you agree to abide by these rules and guidelines, which outline your rights.

These Terms & Conditions (“Terms”) govern your access to and use of the Mark.ai website, platform, and related services (collectively, the “Service”), operated by Mark.ai (“Mark,” “we,” “our,” or “us”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

Mark.ai provides an AI-powered marketing system designed to assist individuals, teams, and organizations with content creation, coordination, and execution across platforms.

The Service may include:

  • AI-generated drafts and recommendations

  • Content scheduling and posting tools

  • Brand governance and compliance workflows

  • Integrations with third-party platforms

  • Beta and experimental features

Features may change, evolve, or be discontinued at any time.

2. Eligibility

You must be at least 18 years old and authorized to act on behalf of a business (if applicable) to use the Service.

By using Mark.ai, you represent that you have the authority to bind your organization to these Terms.

3. Accounts & Access

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activity that occurs under your account

  • Ensuring information you provide is accurate and up to date

Mark.ai reserves the right to suspend or terminate access if we believe these Terms are violated or misuse occurs.

4. Acceptable Use

You agree not to:

  • Use the Service for unlawful, deceptive, or harmful purposes

  • Upload or distribute content you do not have rights to

  • Attempt to reverse engineer, scrape, or misuse the system

  • Circumvent security, access controls, or rate limits

  • Use Mark.ai to generate or distribute spam, misinformation, or abusive content

We reserve the right to restrict or terminate access for violations.

5. AI-Generated Content & Responsibility

Mark.ai may generate drafts, recommendations, or automated actions using AI systems.

Important clarifications:

  • Outputs are assistive, not professional advice

  • You are responsible for reviewing and approving content before use (unless automated posting is explicitly enabled)

  • Mark.ai does not guarantee performance, reach, or outcomes

Use of AI-generated content is at your own discretion and risk.

6. Intellectual Property

a. Mark.ai IP

All software, branding, designs, and underlying technology are owned by Mark.ai and protected by intellectual property laws.

You may not copy, modify, distribute, or resell any part of the Service without written permission.

b. Your Content

You retain ownership of content, data, and materials you provide to the Service.

By using Mark.ai, you grant us a limited, non-exclusive license to process your content solely to provide the Service.

7. Third-Party Services

The Service may integrate with or rely on third-party platforms (e.g., social networks, analytics tools, AI providers).

Mark.ai is not responsible for:

  • Third-party availability or outages

  • Changes to third-party APIs or policies

  • Actions taken by external platforms

Your use of third-party services is subject to their respective terms.

8. Beta & Experimental Features

Certain features may be labeled as “beta,” “private beta,” or “experimental.”

These features:

  • Are provided “as is”

  • May be incomplete or change without notice

  • May be discontinued at any time

Participation in beta programs is voluntary and at your own risk.

9. Fees & Payments (If Applicable)

Pricing, billing terms, and payment obligations (if any) will be disclosed separately or governed by a written agreement.

Mark.ai may change pricing with reasonable notice.

10. Termination

You may stop using the Service at any time.

We may suspend or terminate access:

  • For violations of these Terms

  • For security or legal reasons

  • If required by law

  • If the Service is discontinued

Upon termination, your right to use the Service ends immediately.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED

  • WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE SERVICE

  • WE DO NOT GUARANTEE SPECIFIC RESULTS OR BUSINESS OUTCOMES

12. Limitation of Liability

To the fullest extent permitted by law, Mark.ai shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of revenue, data, or business opportunities

  • Reliance on AI-generated outputs

Total liability shall not exceed the amount paid to Mark.ai in the preceding 12 months, if any.

13. Indemnification

You agree to indemnify and hold harmless Mark.ai from claims, damages, or losses arising from:

  • Your use of the Service

  • Content you submit or publish

  • Violations of these Terms or applicable laws

14. Governing Law

These Terms are governed by the laws of the jurisdiction in which Mark.ai is incorporated, without regard to conflict of law principles.

15. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date.

Continued use of the Service constitutes acceptance of the updated Terms.

16. Contact

For questions about these Terms, contact:

Mark.ai
Email: mark@hiremark.ai